The customer reported via phone call that they experienced high blood glucose.The customer's blood glucose ranged from 450 mg/dl to 550 mg/dl.Customer treated their blood glucose with a manual injection.It was also found the customer was feeling sick and irritable from their high blood glucose.Troubleshooting was unable to confirm if the customer had a bent cannula after removing their infusion set.Customer was advised to change out their entire infusion set, reservoir, and insulin.The insulin pump will not be returned for analysis.
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