| Model Number |
MX40 1.4 GHz Smart Hopping |
| Medical Device Problem Code |
Defective Alarm (1014)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/04/2026
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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During evaluation at bench repair, it was identified that the device had no audio.The device was not in clinical use at time of event, no patient involvement.
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Additional Manufacturer Narrative
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Analysis was performed at the philips bench repair facility.Results of functional testing indicate that the speaker did not have sound in the mt56060 tool, as the bench repair technician (brt) was unable to test the speaker in the unit.Based on the results of the analysis, it was determined that the product has malfunctioned, and the cause of the reported problem was the speaker.The issue was resolved by replacing the speaker, and the device was returned to the customer site.
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Search Alerts/Recalls
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