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The complaint investigation evaluated the alinity i processing module, serial number (b)(6).The service representative inspected and observed that the wash zone 1 (wz1) motor cable connectors were corroded and burned.Service replaced the parts, cable, wz #1 lift, ucb (a-35002479-01) and the wash zone lift motor.The cable, wz #1 lift, ucb (a-35002479-01) is considered to resolve the complaint issue.The instrument service history review revealed no complaints.There were no additional service or complaint issues on or around the date this complaint was initiated that may have contributed to this issue.A review of tracking and trending did not identify an increase in complaint activity for both the alinity i system and associated part cable, wz #1 lift, ucb with regards to the customer¿s issue.Device history review did not identify any non-conformances or potential non-conformances with the part associated with this complaint.Labeling was reviewed and sufficiently addresses the customer¿s issue.The alinity ci series operations manual provides adequate information regarding electrical hazards and emergency shutdown of the alinity i.The alinity i service documentation provides instruction for the removal, replacement, and verification of the cable, wz #1 lift, ucb (a-35002479-01).Based on the investigation, no systemic issue or deficiency was identified.
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