| Catalog Number |
03R89-48 |
| Medical Device Problem Code |
Computer Software Problem (1112)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/14/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed mismatched results and communication timed out errors on the aliniq ams.The customer stated sid (b)(6) (35-year-old female) results (2.55/reactive) were mismatched with sid (b)(6) (42-year-old female) for havab ig results (0.26/nonreactive).The customer stated results were not reported outside of the lab and were processed on the alinity i processing modules.After ams los driver was upgraded from v4.4.0.0 to v4.4.4.0, no further issues were observed.No impact to patient management was reported.
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Additional Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.Section a patient information: refer to section b5 for complete patient information.
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Search Alerts/Recalls
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