| Model Number |
2120 |
| Medical Device Problem Codes |
Failure to Infuse (2340); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/28/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer returned the device stating, "during preventive maintenance pump has error code 41786".Upon device evaluation the error was noted on event history log, and additionally downstream occlusion seal was noted to be detached.This issue may lead to fluid ingress.There was no patient involvement and no harm.
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Additional Manufacturer Narrative
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E1 - (b)(6).One suspected device was received for evaluation.The event history log (ehl) was reviewed and alarm 41786 were noted on the ehl as complainant states.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.The customer complaint was confirmed through ehl.Charged the pump for minimum of 3 days and after it was able to maintain date and time.The probable root cause was due to the uncharged coin battery.Upon additional inspection, the downstream occlusion seal (dso) was detached.Replaced dso seal.The device passed all functional and delivery tests performed after repair activities.
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Search Alerts/Recalls
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