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The customer reported the patient was on a 6-liter simple mask, sats were noticed to be 88%, and the tubing to the mask was disconnected, very loose fitting, and tubing that connects to base of mask came dislodged.No sample or photo was received for the investigation; review of the previous trend reports was completed for trending purposes, and trends were identified.The reported problem could not be evaluated by sample or photo.The root cause of the reported issue was determined to be reduced strength of the connection point due to a material change, and the root cause of the recall was a material change that weakened the connection between the grommet of the medium concentration mask and the female adaptor; if additional information becomes available, the complaint will be reopened, updated, and investigated as necessary.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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