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Product analysis: analysis was unable to confirm the customer's comment that one of the knobs of the external pulse generator (epg) was physically damaged.However, it was noted that the epg failed incoming tests for the rate control knob.It was also noted that the backlight on-off difference test failed.Additionally, one control knob was found detached from the epg but was not damaged.The upper case was observed to be broken around the rate encoder, and the hanger could not be folded into the case.The epg was returned unrepaired due to the expiration of its service life.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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