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The customer/reporter described that the slings are fraying and have loose threads, and the complaint transcript states the issue did not occur during use.Medline requested lot/serial and photo/video, but requested information was not provided; the review of the last three sop-00032 trend reports was completed and no trends were identified for the specified material number and its corresponding defect type.The complaint could not be confirmed as there were no lot/serial numbers, samples, pictures or videos received.Without a sample received, it is difficult to determine a true root cause for the reported issue; the division will monitor complaints through quarterly trending and will reopen the complaint and investigate accordingly should the sample/detailed picture become available.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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