| Model Number |
DDU-100E |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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An international distributor reported their customer's aed asi is flashing red, and the device is reporting a service code.The customer did not report this occurring during patient use.
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Additional Manufacturer Narrative
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Although the customer initially reported a service code, review of the aed's internal log files determined that the service code after battery replacement was due to the previous battery fully depleting within the unit.Analysis of the aed's log files identified that the customer's failure to promptly address red asi warnings reduced battery life expectancy.On (b)(6) 2026 the aed identified a service code during an automated self test and attempted to alert the user by flashing its red asi and chirping.The aed continued to flash and chirp until (b)(6) 2026 when the battery pack was measured at a low state and the aed began reporting a battery low warning.The aed continued to flash and chirp until (b)(6) 2026 when the battery pack became completely depleted.There was no evidence in the electronic logs of any human interaction to address the aeds condition until (b)(6) 2026 when a replacement battery pack was inserted into the aed and the aed powered on.
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Search Alerts/Recalls
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