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A steris service technician arrived onsite to inspect the broken light handle.The technician found no evidence of damage to the external surfaces.Examination of the internal base structure identified cracking of the plastic housing, with small plastic fragments and missing screws observed within the assembly.The technician replaced the light handle, tested the system, confirmed it to be operating according to specifications, and returned it to service.Based on the available information, a cause of the reported damage could not be determined.The unit was installed in 2023 and is not under steris service agreement for maintenance activities.The user facility is responsible for all maintenance activities.No additional issues have been reported.
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