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The customer reported that the slings are fraying and have loose threads.The complaint investigation noted that no samples, pictures, or videos were received, and the three most recent trend reports available at the time of the investigation were reviewed with no trends identified related to the specified material number or its corresponding defect type.The complaint could not be confirmed, and without a sample received, it is difficult to determine a true root cause for the reported issue.The division will monitor complaints through quarterly trending, and if a sample, photo, and/or additional information becomes available, this complaint will be reopened to be further investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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