| Model Number |
470057-12 |
| Medical Device Problem Code |
Unintended System Motion (1430)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/11/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during da vinci-assisted surgical procedure, the customer observed issues with universal surgical manipulator (usm) 3 during the case.The customer informed the technical support engineer (tse) there were no yellow lights or error messages on arm or system, but they were unable to advance camera on usm 3.The customer attempted to fix the issue for a bit and eventually were able to advance the endoscope into the patient and continued using arm 3.The customer informed the endoscope moved by itself during the case while it was on usm 3.No error messages were observed.The procedure was completed with no reported injury.Intuitive surgical, inc.(isi) followed up with the initial reporter and obtained the following additional information: the image was not inverted.But the endoscope moved freely with uncontrolled motion.There was some resistance when advancing the endoscope into the patient.The case was completed with the same endoscope.The customer informed the endoscope went to back in circulation without issue.
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Additional Manufacturer Narrative
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The reported event was addressed with phone support.The technical support engineer (tse) guided the customer through a hard power cycle, after which the system started normally.Log review did not identify any errors related to arm 3, although repeated error 22028 events were noted on universal surgical manipulator (usm) 2 from the previous week.The field service engineer (fse) confirmed with robotics coordinator that there have been no further issues with the arm.No site visit was conducted.The system was working properly and no additional action was required as the issue was resolved.
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Search Alerts/Recalls
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