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A complaint was received, and the customer reported receiving a medline group a strep dipstick test that "false negatives"; the account stated that all test except for two came back negative and these are defective.At this time, a sample(s) was not received for investigation, and the investigation included review of recent complaint trends.The complaint was not confirmed, and without the sample or picture, it is difficult to truly identify the root use of the issue; the cause code description was sample required to determine cause.No further action was taken because objectionable trends were not seen for this issue, and the division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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