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(b)(4) follow up mdr for device evaluation:
it was reported that several syringes were damaged and leaking
multiple photos, videos, and seven physical samples were provided to our quality team for investigation.Upon evaluation, damage was identified between the 30 ml and 40 ml markings on all of the returned products, verifying the reported concern.A device history review was performed for the reported lot.No deviations or non-conformances were identified during the manufacturing process that could have contributed to this observation.Products from this manufacturing line are routinely sampled and subjected to visual and functional inspections throughout production in accordance with established procedures.No issues related to the reported concern were identified during these inspections.Sixty retained samples from the reported lot were used for additional evaluation.All products were inspected, and no damage or defects were observed on any of the devices.While a direct cause could not be identified, the observed damage was determined to have occurred during movement within the manufacturing equipment during the assembly process.To date, there have been no other similar events reported for this lot.Manufacturing personnel have been notified of this incident to reinforce awareness.Complaints received for this device and reported condition will be monitored by our quality team for signs of emerging trends.
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