Pump passed all functional testing including the displacement, rewind, basic occlusion, occlusion, prime/delivery and excessive no delivery test; the displacement test functioning properly.Motor passed motor test.Pump received with cracked case at the display window corner, cracked reservoir tube lip and minor scratched lcd window.(b)(4).
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Customer reported via phone call to have been hospitalized on (b)(6) 2014 and again on (b)(6) 2014 with blood glucose of 600 mg/dl.Customer had symptom of a slight temperature, vertigo, and visual distortion.Customer was hospitalized due to a slight bladder infection.On both occasions, customer was released the next morning when blood glucose lowered.Customer was treated with insulin drip and iv.Customer was wearing insulin pump at the time of hospitalization.During troubleshooting, it was found that battery cap was cracked, time and date were incorrect and a no delivery alarm was received.Insulin pump passed high pressure test.Customer was advised that insulin pump would be replaced due to physical damage.
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