|
The account reported finding defective bovie pencils, and according to the customer, the item typically operates effectively at 50¿60 watts during electrosurgery; however, in this instance, it reportedly required an increase to 90 watts to function properly.One (1) unit was received in its original packaging for testing; visual inspection was performed, no defects or abnormalities were observed, production records did not find any nonconformances, and functional inspection was conducted.The complaint cannot be confirmed, as the item functions properly and meets all required specifications.The updated cause code has been adjusted to dc: traced to user with preference/item to spec, and no quality defects or abnormalities were identified in the tested sample.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|