| Catalog Number |
04745914001 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/11/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable test results for 3 patient samples on a cobas 6000 c501 module.The affected assays are uric acid, calcium, and glucose.Sample 1: the initial uric acid result was 0.4 mg/dl, and the repeated result was 4.3 mg/dl.Sample 2: the initial calcium result was 4 mg/dl, and the repeated result was 6 mg/dl.Sample 3: the initial glucose result was 70 mg/dl, and the repeated result was 125 mg/dl.The samples were repeated because the initial results did not match the clinical status of the patients.The repeated results were obtained on another module and were believed to be correct.
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Additional Manufacturer Narrative
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The uric acid reagent lot number is 943167.The calcium reagent lot number is 882379.The glucose reagent lot number is 936950.The expiration dates were not provided.The field service representative found a blockage in the rinse tubing.He replaced the rinse tubing, which resolved the issue.The investigation determined that the service actions resolved the issue.
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Search Alerts/Recalls
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