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Customer reported the mattress ¿wont properly inflate¿ and later stated ¿the perimeter section of the mattress is not getting any air.¿ sample was provided, and medline confirmed that the bottom and side cells of the mattress are not inflating at all; no noticeable issues with the tube connections were found, and no leaking air was heard.The reported problem was confirmed, but medline was not able to find any obvious root cause for this issue.The division trends the complaints quarterly, and the rate is statistically in control for the product.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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