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The account reported that the needles bend when going into a patient¿s arm.A sample was received for investigation; the sample consisted of five boxes of the reported product, four of the boxes were sealed and one box was opened, and all of the needles in the open box remained in their individually sealed packages.Trending was reviewed and there were 0 additional reported complaints for this account/issue and 0 additional reported complaints for this component issue in the past 6 months; with the information and samples provided, medline was not able to confirm the quality complaint.The intended use of the product conflicts with the product use in the complaint, the cause code was updated to reflect traced to user - misuse/mishandling, and the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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