|
The customer contact reported that the canisters were leaking due to cracks in the plastic, and then one exploded all over the room; the customer contact stated there was no harm done to a person.No sample or photo was received for the investigation; finished good production records were reviewed, all product performance test records met the applicable qualification and acceptance standards, six retained samples were visually inspected with no appearance-related defects observed, and full performance testing on the retained samples met the specified requirements and passed testing.At this time, medline was unable to confirm the reported defect, as no physical sample or detailed photographic evidence was provided to support the investigation.Sample was required to determine cause, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|