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An outside united states (ous) customer contacted the siemens healthcare diagnostics remote services center (rsc) regarding burning smell, smoke & spark observed on an atellica ch 930 analyzer.The customer stated that they used the fire extinguisher to cease the spark on the instrument.A customer service engineer (cse) was dispatched to the customer's site.During the visit, the cse cleaned the analyzer, powered up to the original socket, verified that the analyzer was able to boot up, and ran maintenance and a full auto check, both of which passed.Siemens is evaluating the event.
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