|
The customer stated the balloon is failing to inflate properly.Medline quality did not receive a sample nor photographs of the reported product; a review of the inspection record for the reported item found no similar issues noted, and a post-market retrospective review of the past 6 months preceding the reported issue revealed 0 additional complaints of balloon inflation with respect to the reported product.The issue is unconfirmed, as no samples nor photographs were made available to review, and a root cause cannot be identified at this time.Based on the findings of the quality investigation, no change has been made to the regulatory reportability decision for the complaint, and medline quality will continue to monitor for the issue through weekly complaint meetings and monthly trending analysis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|