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The customer reported issues with the temperature probe disengaged from catheter inner lumen and leaking; patient was not harmed and no intervention was needed.Medline quality received 1 ea of the reported product in unpackaged, used condition, and visual assessment revealed that the temperature probe was dislodged from its position in the foley catheter and could move freely in and out of the catheter.The reported issue was verified by visual assessment of the provided sample, thus confirming the reported complaint.Based on the provided sample and the description of the issue, the likely root cause is a manufacturing defect resulting in reduced temperature probe connectivity with the foley catheter; due to the low reported occurrence rate of this issue, no further corrective action is necessary at this time and the vendor will be notified of this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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