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The account reported multiple incidents where the tubing falls off the mask, the tubing is not well seated onto the mask and comes off easily; no serious injury, no medical intervention, no follow-up care, and no impact to the patients was reported.A photo and a sample were received, and the sample was received out of its original packaging with the tubing visually observed to be disconnected from the mask; visual evaluation did not observe any damage, defects, or foreign matter within the tubing/mask connection.The reported problem was confirmed based on the tubing being visually observed to be disconnected from the mask.The root cause of the reported issue was determined to be reduced strength of the connection point due to a material change, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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