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The account reported finding ¿ripped seal while opening,¿ ¿adhesive and or seal over the lip of the bottle,¿ and ¿white adhesive residue on lip of bottle.¿ a photo was received for the investigation, and photographs were submitted; pictures shows the incomplete seals, but due to not having the actual sample, medline was not able to conduct a proper investigation.The reported complaint was confirmed with the pictures provided.Based on the sample and complaint details, the root cause is considered to be a vendor product issue relating to the manufacturing process; the vendor investigation stated the most likely root cause is the ¿bottle were not processed through the induction sealer at normal line speed,¿ and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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