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The customer reported concerns about iv securement kits leaking fluids and stated that when the insyte needle is screwed on to the pigtail, it comes loose even after it is tight.No sample or photo was received for the investigation; finished good production records were reviewed with no run without approvals, deviations or non-conformance reports, finished good pack build was reviewed with no issues, and trending found 0 additional reported complaints for this issue for the account in the past 6 months.The investigation was limited without a sample and additional information regarding the complaint incident, and the reported problem could not be confirmed.It should be noted that the kit bill of materials does not include a needle component; at this time, the root cause of the reported issue cannot be identified, and this issue will continue to be monitored by centurion's complaint handling system.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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