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The customer reported that one drainage bag ¿leaked at side seam,¿ and the customer discarded the item.Medline¿s investigation noted ¿sample/photo provided: none¿ and that ¿there were no samples or pictures received.¿ investigation results were ¿not confirmed,¿ and the ¿root cause¿ was ¿not confirmed/no sample received.¿ without a sample received, it is difficult to determine a true root cause for the reported issue; the division performs quarterly trending on all complaints received and will reopen the complaint if a sample, photo, and/or additional information becomes available.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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