A steris service technician arrived at the user facility to inspect the equipment and was unable to reproduce the reported event.The technician inspected the unit's steam to chamber valve and found the valve operating according to specification; no repairs were required.In addition, the technician performed a leak test to verify the integrity of the chamber and found the chamber seal was operational; no leaks were detected.The cycle printouts from the day of the event were retrieved and reviewed and confirmed that no cycle aborts or errors had occurred which may have contributed to the reported event.The steam sterilizer's operator manual (6-3) states, "warning- burn hazard: steam may be released from the chamber when door is opened.Step back from the sterilizer each time the door is opened to minimize contact with steam vapor." the technician additionally confirmed that the unit's steam burn warning labels were all present on the unit, advising the operator to use caution when opening the sterilizer door.The sterilizer was installed in (b)(4) 2012 and is not under a steris service contract.No further issues have been reported.
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