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Other contact phone number: (b)(6)\
updated fields: b1, b4, g3, g6, h2, h6(type of investigation, investigation findings, investigation conclusions), h11 \
correction fields: d10, e1(event site name), e2, e3, g2, g7, h6(medical device problem code)\
revert a1,h4 should left blank\
a getinge field service engineer (fse) was dispatched to evaluate the unit.The fse reported that upon checking the machine the mentioned issue was observed.The fse checked the machine and found no mains voltage on the power cord and power supply.The fse reported that the device was not showing the mains indicator and not charging the batteries as well.The fse mentioned that the reel ac power cord required replacement.After replacement the fse found that the mentioned failure was resolved.The fault logs were requested for review but were not provided by the customer.The unit passed all safety and functional checks successfully.The device was returned to the customer and cleared for clinical use.\
based on fse investigation the effect of power supply failure or power cord or plug stuck or unable to be pulled out or no ac power or damaged on the cardiosave is confirmed.
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