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Manufacturer's ref# (b)(4).Manufacturer's investigation:
technical investigation concluded:
a device history record review have been completed.No deviation or changes were found during manufacturing of the device.Clinical conclusion:
it is reported that the user developed a severe ear infection in both ear canals after wearing the hearing aids for a few days.The user added that she has eczema in both ears and has had ear infections before.This is a recurring issue for the user, who has a known history of hypersensitivity and ear infections.The user is being treated by her ear-nose-throat (ent) doctor but the specific treatment is unknown.However, the user was advised not to wear aids.No additional symptoms were reported.Clinical conclusion on the case is that based on the available information, the hearing aids may have contributed to the event.Risk assessment:
risks related to skin hypersentivity/infection are known, considered in risk analysis, mitigated and communicated to the user.This is a known risk associated with the use of such devices.It is deemed to be of an acceptable nature.Manufacturer's investigation is final.This is a combined (initial and final) report.
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