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The account reported finding clear piece came off cautery tip, and the complaint stated, "patient: not harmed." no sample or photo received for our investigation; finished good production records and finished good pack build were reviewed, and there were no line down situations, run without approvals, deviations, non-conformance reports, or issues with the build that likely contributed to the reported issue.We were unable to confirm the reported defect as there was no samples or detailed pictures that were received for this complaint investigation, and without a sample it is difficult to determine a true root cause for the reported issue.This complaint has been provided to the vendor for further evaluation, and the supplier quality team will also monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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