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The account reported that one of the chloraprep sticks in each pack was cracked and had to be discarded.A photo was received for the investigation, finished good production records were reviewed, and the finished good pack build was reviewed; no non-conformances were noted and there were no issues with the pack build that might have an impact on the issue.The photo shows the account holding a chloraprep stick that had activated inside the vendor packaging; the root cause was listed as mishandling by manufacturer or can't determine.The placement of the chloraprep in the pack was determined to be in a location which provides adequate protection from pre-activation, and the complaint was provided to the vendor for further evaluation while supplier quality monitors for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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