|
Medline quality received a complaint regarding difficulty disconnecting a foley catheter from its drainage bag tubing; the complaint transcript stated that the catheter is increasingly hard to pull out of the tubing if the catheter were needed to be replaced.Medline quality did not receive a sample nor photographs of the reported product, and a retrospective review of the reported issue revealed no additional complaints of disconnection issues with respect to the reported product.The reported issue could not be confirmed as no sample nor photographs were received to investigate, and a root cause cannot be identified at this time.Due to the inability to confirm the complaint, as well as the low reported occurrence rate, no further corrective action is necessary at this time, and medline quality will continue to monitor for this complaint through bi-weekly complaint meetings and quarterly trending analysis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|