|
The account reported finding pouch open after the seal on the breather pouch gave way during transit.A photo and a sample were received for investigation; the photo showed the top of the pouch, but the seal was not visible, and from the sample returned, the edge seam of the pouch on the tyvek end was open along the top of the bag.Based on the complaint details, photo and sample evaluation and investigation, the reported issue was confirmed.After further evaluation, it was determined that this item was pre-sealed from the component supplier, and the root cause is related to an error in the component manufacturing process; the complaint was provided to the vendor for further evaluation and supplier quality will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|