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The customer called in stating that the item does not stick after 15 minutes of use.Samples were received from the customer; review of adhesive bandage products showed no visual defects, and the investigator applied one of each bandage type/size included in the assorted bandage pack and found no identified issues with adhesive strength of product, even after 15 minutes of application and use (included movement).Based on the investigation, medline was unable to confirm the complaint, and the cause was not confirmed with received sample.A closing response has been disclosed and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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