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The customer reported finding substance on inside of pack.A photo and a sample were received for investigation; one photo and a physical sample for one unopened pack were received, and clear dried residue was observed on the inside of the breather pouch, with a leaky chlorhexidine bottle with the cap slightly open found upon opening the pack.The reported issue was confirmed, and there was no other damage or defect with the pack.Based on the complaint details the root cause is considered to be a vendor product issue relating to the component manufacturing process; however, the vendor response stated that a root cause could not be determined, and medline will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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