MAUDE Adverse Event Report: Medline Industries, LP MEDLINE; LIFT,PATIENT,ELECTRIC,400LB CAPACITY

Catalog Number	MDS400ELB
Medical Device Problem Code	Incomplete or Inadequate Connection (4037)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	03/20/2026
Type of Reportable Event	Malfunction
Event or Problem Description
It was reported that "the actuator is not working properly.".
Additional Manufacturer Narrative
The customer reported that the actuator is not working properly, the boom is not moving, and there is a clicking sound; the customer later reported that the replacement battery did not resolve the issue.Photo provided only shows the reference label of the lift, and product support did provide troubleshooting with the customer; after further troubleshooting with product support, it was determined that the actuator cable was not properly plugged into the control box.Investigation results: not confirmed.This complaint is due to customer knowledge, and after customer re-inserted the actuator cable into the control box, the lift is now functional; issue has been resolved through troubleshooting.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.

• Brand Name: MEDLINE
• Common Device Name: LIFT,PATIENT,ELECTRIC,400LB CAPACITY
• Manufacturer (Section D): Medline Industries, LP; three lakes drive; northfield IL 60093 -275
• Manufacturer Contact: zelek alexander ; three lakes drive; northfield, IL 60093--275
• MDR Report Key: 50732175
• Report Number: 1417592-2026-36785
• Device Sequence Number: 10662385
• Product Code: FSA
• UDI-Device Identifier: 10193489019247
• UDI-Public: 10193489019247
• Combination Product (Y/N): N
• Initial Reporter State: AL
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Type of Report: Initial
• Report Date (Section B): 09/08/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: MDS400ELB
• Device Lot Number: 68723032732
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 03/20/2026
• Initial Report FDA Received Date: 09/11/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown