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The customer called in and said the bandage "it doesnt stick"; the customer reported no allergic reaction or skin irritation, and the bandage was applied to the arm.Despite multiple attempts, neither a sample nor photos of the reported issue were provided, and analysis of complaint data was performed with trending conducted over the past two years by all versions of the product.Based on the information provided, medline was not able to confirm the reported issue or that the product failed to meet specifications; the cause was listed as "sample required to determine cause" and "unconfirmed defect." in the event additional information becomes available, this complaint will be reopened, updated, and investigated as necessary, and complaints are monitored via the trend analysis procedure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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