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| Catalog Number |
MDS9973 |
| Medical Device Problem Code |
Unable to Obtain Readings (1516)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/25/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the blood pressure cuff gets no results, it goes through the process of taking the readings, but no results come at the end.
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Additional Manufacturer Narrative
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The member received the item defective and reported that the blood pressure cuff gets no results after it goes through the process of taking the readings.A sample was not received for investigation; investigation included review of the recorded lot/serial number and recent complaint trends/scar activity for the past 3 months.The complaint was not confirmed due to the fact that this issue can only be confirmed by further investigating the sample or a provided photo.Without the sample or photo, it was difficult to truly identify the root cause of the issue; objectionable trends were not seen, no further action was taken, and division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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Search Alerts/Recalls
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