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The customer reported quality issues on uro170816, including 1 ea syringe tip broken.Medline quality did not receive a sample nor photographs of the reported product, and a retrospective review of the past 6 months preceding the reported issue revealed one additional complaint of broken syringe tips with respect to uro170816.The issue is unconfirmed, as no samples nor photographs were made available to review; based on the description of the issue, the root cause is identified as physical weakness at the site of the syringe tip and barrel.Medline quality will continue to monitor for the issue through weekly complaint meetings and monthly trending analysis, and if a product is received or more information is made available, the complaint will be reopened and an investigation will be performed.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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