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(b)(4).Date sent 9/11/2026.D4 batch #: z7050n.Investigation summary: the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the er320 device was returned with the jaws closed and with no apparent damage.In an attempt to replicate the reported incident, the device was tested for functionality; however, the trigger could not be actuated due to a jammed condition.The device was subsequently disassembled to evaluate the condition of the internal components.Examination revealed that the trigger was bent, preventing the clips from advancing into the jaws.Additionally, sixteen (16) clips were found remaining within the clip track at the time of disassembly.Additionally, photographs were provided showing the condition of the sample as received.As part of ees quality process all devices are manufactured, inspected, and released to approved specifications.No conclusion could be reached as to what may have caused the reported incident.A manufacturing record evaluation was performed for the finished device batch z7050n number, and no non-conformances were identified.Photo images were received.Any additional information obtained from the photo evaluation will be included as part of the product investigation.
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