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There was an allegation of questionable phosphate (inorganic) ver.2 results for multiple patient samples on a cobas 8000 cobas c 701 module.The doctor questioned the initial results with prompted the customer to repeat the samples.On (b)(6) 2026, the customer observed multiple patient sample results initially greater than 4 mmol/l, and upon repeat were 1 mmol/l or lower.On (b)(6) 2026, the customer again observed 3 patient sample results initially between 2 and 5 mmol/l, and upon repeat, around 1 mmol/l.The exact patient results were not provided.
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The analyzer serial number is (b)(6).The field service engineer (fse) checked the wash stations and gear pump pressure, adjusted the external water volume, verified cuvette washing, and increased the detergent level.The investigation is ongoing.
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