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The account reported quality issues with the lumbar puncture tray, including that the packaging has been arriving loose and that a staff member was poked by a needle packaged inside; the customer reported the kits were not used due to visible damage to the packaging and did not report any serious injury, medical intervention, or follow up care.A photo was received, finished good production records were reviewed, finished good pack build was reviewed, and trending was reviewed.Per review of the photo received, the photo shows a small hole at the top of the pouch, but the needle that was reported to be loose in the pack was not shown in the photos received; therefore, the hole in the pouch was confirmed and the reported issue for the loose needle in the pack was unable to be confirmed.Based on the complaint details the pack was caught and perforated on an outside source at some point during production, transit, or storage, but with the information provided medline was not able to confirm at what point the damage occurred or confirm the root cause of the loose needle issue.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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