|
The customer reported that the bp cuff is not working properly and when the clinical team press start to check blood pressure, it does not trigger the cuff to tighten.Medline received 1ea auto bp monitor and 1 ea xl adult bp cuff in like-new condition, performed testing by following the instructions for use, and the sample turned on; however, while the cuff was being inflated, the screen readings did not change from zero and then displaying error u.The complaint was confirmed, and changing the batteries and the cuff did not remedy the problem.Issue shown via investigation was caused by a functional malfunction not displaying blood pressure readings correctly; cause was documented as cannot determine cause w/received sample, and material trending showed no similar complaints during the last 12 months.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|