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The device was not returned to olympus for inspection however, the technical assistance center (tac) confirmed the reported failure.A definitive root cause could not be identified.Based on the results of the investigation, it is likely that the malfunction was triggered by a bent trigger cable, which caused the device to become inoperative.The customer contacted olympus technical assistance support (tac) via email.During troubleshooting, (b)(6) replaced the damaged trigger cable with the record trigger cable.The customer informed tac of the event.The device will not be returned to olympus for evaluation.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor the field performance of this device.
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