| Model Number |
Patient Information Center iX |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
08/15/2026
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Type of Reportable Event
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Death
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Event or Problem Description
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It was reported that there was no alleged harm or equipment malfunction, and the customer was seeking alarm data on a deceased patient.Biomed was guided in the use of the clinical audit trail and discovered that leads were off of the patient at 07:55:56, which persisted until 08:52.Additionally, alarms and reminders were working as expected.Reminders were seen at roughly three-minute intervals and alarms were silenced concurrently with other alarms.There is insufficient information to determine whether a device malfunction occurred or whether the device was related to the reported event; therefore, good faith efforts are being performed.
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Additional Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Search Alerts/Recalls
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