| Catalog Number |
10282969 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/22/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported that they received a falsely depressed hba1c result compared to the continuous glucose monitoring (cgm) of the patient.The controls were passing.The patient's hba1c result was confirmed from the repeat testing.There is no report of injury due to this event.
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Additional Manufacturer Narrative
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Technique and maintenance were reviewed with the customer.Siemens has requested additional information and the return of reagent lot in use at the time of the event for further investigation.Cause of event is not known.
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Search Alerts/Recalls
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