| Model Number |
470057-12 |
| Medical Device Problem Code |
Image Orientation Incorrect (1305)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
08/19/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that during a da vinci-assisted single internal mammary artery harvest surgical procedure, user informed the technical support engineer (tse) that the endoscope image orientation appeared incorrect, and they power cycled the system to resolve the issue.The tse reviewed the logs and did not find any related issues, then asked whether the scope flipping feature was used; the user stated it was used but it did not work.The tse explained that the system retained memory related to the endoscope and advised canceling the guided tool change in the future instead of power cycling to address the orientation issue.The user continued with the procedure using the same system configuration with no further issues.No known impact or patient consequence was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
Intuitive surgical inc.(isi), has not received the da vinci product with an alleged issue to perform failure analysis.
|
| |
|
Search Alerts/Recalls
|