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The customer reported that the bandages were not as sticky as they used to be and fall off more frequently than in the past.The investigation included vendor review of the production process, relevant records, and retained samples; the vendor conducted peel strength testing with retained samples and found that the product lot met conformance, and three individual bandages received after closure had no visual defects and were able to adhere to a clean, dry surface without any signs of weak adhesion such as peeling.Based on the information provided and the results of the investigation, medline was not able to confirm the reported issue or that the product failed to meet specifications; a product deficiency was not identified from the sample review.No indications of potential causes to the reported issue were noted, and there was no death, serious injury, or medical intervention associated with this event.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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