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The customer reported issues with the cysto tubing (4 lead) that comes in custom packs from cardinal; the tubing keeps slipping off the stop cock and water is spraying out while the surgeon is using it, and the 4 lead rubber is really soft.Urology qa launched testing at the dvv lab, confirmed failures in the associated lots from customer complaints, and included the 4-lead version of the product in testing.As this is a known defect, documented by both the vendor and urology qa, this complaint and any others describing this issue will be confirmed; the tubing issue was the result of a compromised batch of raw material from the vendor's supplier.The customer reported no patient was involved, the surgery was able to be completed, and no serious injury or medical intervention/attention was required.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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